Animals may only be released from the pound after full payment of impounding and sustenance fees, and where applicable registration fees. All impounded dogs and cats are required to be registered prior to release.
To release an animal from Council’s pound you will be required to:
- Provide officers with satisfactory proof of your identity (eg drivers licence).
- Pay all impoundment fees owing. Impoundment fees are calculated on a daily basis
- Provide proof of current animal registration if applicable. If proof of registration is not provided, registration fees will be required to be paid in addition to impoundment fees.
Payment may be made at Douglas Shire Council’s Customer Service Centre 64-66 Front Street Mossman during normal business hours prior to collection of the animal. EFTPOS and credit card facilities (Visa* and MasterCard*) are available at this location. Collection times at Council’s pound are by contacting Council’s Customer Service Centre on telephone 4099 9444. Please show your receipt when collecting the animal.
Holding time for impounded animals
Dogs and Cats: Three (3) days for Non-Registered, Five (5) days for Registered, after which they are disposed of in accordance with Council policy. Horses, Cattle, Goats: Five (5) days, after which they are disposed of in accordance with Council policy.
Re-homing of unclaimed Cats & Dogs
Council fully promotes the re-homing of unclaimed cats and dogs. Council endeavours to work with recognised animal re-homing and adoption organisations to re-home suitable animals. This ensures that animals are re-homed responsibly.
Council may accept dogs or cats that an owner no longer wants, however it is preferred that the owner either have the animal destroyed by a vet or find an alternative home themselves.
If you see or have any concerns about the treatment of any animals, the responsible agencies are RSPCA and Biosecurity Queensland – [Department of Agriculture, Fisheries & Forestry – DAFF]. Biosecurity Queensland generally handles matters involving commercial activities – call 13 25 23 and the RSPCA handles matters involving companion animals – call 1300 852 188.