Douglas Shire Council Water and Wastewater operates three drinking water supply schemes that source water from highly protected catchments and treat water to Australian Drinking Water Guideline standards.

Many of the extraction locations are in pristine rainforest and relatively untouched by human activity.

Once extracted, raw water is treated at Council’s treatment plants and then stored in treated water reservoirs so it is “on tap” when required at homes, schools and businesses throughout the region.

Mossman, North Mossman, Port Douglas, Craiglie, Newell Beach, Cooya Beach, Cassowary and Mowbray communities are supplied with water from Rex Creek. This water is treated at the Mossman Water Treatment Plant.

Whyanbeel, Miallo, Bamboo, Rocky Point, Port Douglas Views and Wonga Beach communities are supplied with water from Little Falls Creek. This water is treated at the Whyanbeel Water Treatment Plant.

The Daintree Township is supplied from Intake Creek. This water is treated at the Daintree Water Treatment Plant.

Vulnerable Persons Register

Douglas Shire Council operates under an endorsed Drinking Water Quality Management Plan (the Plan), which is a requirement under the Water Supply (Safety and Reliability) 2008 Act. Part of the Plan includes keeping a register of vulnerable people such as older persons, people with weakened immune systems and those who rely on consistent water supply for medical conditions. At times when there may be issues with the water supply or outages due to water mains breaks or maintenance, Council works with people on the vulnerable persons register to assist them during such issues.

If you, or someone you know, relies on a water supply for machinery that aids their medical condition (e.g. dialysis machine), or who has a condition that relies on a consistent supply of quality water, please contact council on 07 4099 9444 for any further information.

Douglas Drinking Water Quality Management Plan Report

The Douglas Drinking Water Management Report 2018-2019 documents the performance of Douglas Shire Council as a Drinking Water Service Provider (SPID 558) during the financial year 2018-2019. Council is operating under an approved Drinking Water Quality Management Plan (DWQMP) to ensure consistent supply of safe drinking water in order to protect public health and as required under the Water Supply (Safety and Reliability) Act 2008.

The report provides a mechanism to report publicly on the performance in managing drinking water services and drinking water quality.