Council Customer Service
Council offices will be CLOSED from 4pm Friday 19 December 2025 to the start of business (8.30am) on Monday, 5 January 2026.
Over the Christmas period, skeleton crews will operate in Port Douglas and Mossman Depots ensuring our parks, streetscapes and amenities are kept clean and tidy.
Please contact the after-hours number at 07 4099 9444 for any council-related emergencies
Daintree Ferry
The Daintree Ferry will continue normal services.
Douglas Libraries
Both branches will close at 4pm on Friday 19 December 2025. Both branches will resume normal operating hours on Monday 5 January 2025.
Mossman Pool & Caravan Park
Mossman Pool and Caravan Park
- Christmas Eve: Half day – closing at 12pm
- Christmas Day: Closed
- Boxing Day: Closed
- 27th – 31st December: Reduced hours (10am – 2pm)
- New Year’s Day (1st January): Closed
- Reopening: 2nd January (normal hours resume)
Wheelie Bin Service
Recycling and waste collection services will operate as usual through the Christmas period.
All bins must be presented before 6am on your service day.
Waste Transfer stations
Killaloe
- CLOSED Christmas day
- Open all other days, and regular trading hours apply.
Newell
- Regular trading days & hours apply all other days
Daintree
- Regular trading hours apply.
Cow Bay
- Regular trading days & hours apply all other days
Mossman Nursery
Mossman Nursery will close for the Christmas break from Wednesday, 24 December 2025. The last day open to the public is Wednesday, 17 December 2025.
The nursery will reopen to the public on 28 January 2026.
