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Council Customer Service

Council offices will be CLOSED from 12pm Friday 22 December 2023 to the start of business (8.30am) on Tuesday 2 January 2024.

Over the Christmas period, skeleton crews will operate in Port Douglas and Mossman Depots ensuring our parks, streetscapes and amenities are kept clean and tidy.

Please contact the after-hours number at 07 4099 9444 for any council-related emergencies

Daintree Ferry

NOTE: The ferry is only available for use by emergency services, essential services and residents living north of Daintree River.
We’ll provide an update when the full ferry service is available to the wider community.
• Fri 22 Dec – 7:30am to 6pm
• Sat 23 Dec – 6am to 6pm
• Sun 24 Dec – 6am to 6pm
• Mon 25 Dec – 6am to 8am; 4pm to 6pm
• Tues 26 Dec – 6am to 6pm
• Until further notice 6am to 6pm

Douglas Libraries

Both branches will close at 12pm on Friday 22 December.

  • Mossman Library will be OPEN from 10am to 2pm on Wednesday 27 December, Thursday 28 December, and Friday 29 December.
  • Port Douglas Library will remain CLOSED until the new year.

Normal opening hours resume Tuesday 2 January 2024.

Mossman Pool & Caravan Park

Mossman Pool and Caravan Park will be closed until further notice.

Due to the impacts of Cyclone Jasper and the resent flooding event the Pool and Caravan Park will need to undertake assessments and extensive maintenance. An estimated opening time will be advised at a later date.

Wheelie Bin Service

Recycling and waste collection services will operate as usual through the Christmas period.

All bins must be presented before 6am on your service day.

Waste Transfer stations


  • CLOSED Christmas day
  • Open all other days, and regular trading hours apply.


  • Regular trading hours apply.


  • Regular trading hours apply.

Cow Bay

  • Regular trading hours apply.

Mossman Nursery

Mossman Nursery will close for the Christmas break from the 15 December 2023. The Last day open to the public is Wednesday, 13 December.

Nursery staff will re-stock native tree supplies throughout January 2024 due to large orders of trees allocated for re-vegetation works in the new year.

The nursery will reopen on 1 February 2024. The first day open to the public is Wednesday, 7 February 2024.


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