Customer Service Charter
Affirms Council’s commitment to delivering services to our communities in a professional, efficient and cost-effective manner.
Customer Service Charter (573.5 KiB)
Corporate Plan 2014-2019
Key strategic business plan for Council that describes our priorities for the future, informing the community of Council’s intent.
Douglas Shire Council Corporate Plan 2014-2019 (785.5 KiB)
Community Engagement
Provides Council with a framework and guide in the approach it will take in relation to community engagement activities.
Our Approach To Community Engagement (396.1 KiB)
Community Engagement Framework Overview (297.5 KiB)
Community Engagement Guide And Tools (1.1 MiB)
Go Douglas!
Celebrates Council-driven projects and achievements throughout the year in a special e-book featuring information, photos and video clips of worthy initiatives.
Annual Report
Highlights the achievements of Council as well as detailing financial statements and legislative requirements.
Annual Report 1 July 2015 – 30 June 2016
Annual Report 1 July 2014 – 30 June 2015 (Accessible on all devices)
Annual Report 1 January 2014 – 30 June 2014
Annual Budget
Budgeted financial statements and supporting information.
2016-17 Annual Budget (1.2 MiB)
2016-17 Budget Snapshot (217.0 KiB)
2016-17 Budget At A Glance (3.0 MiB)
2016-17 Council Initiatives (410.0 KiB)
Services Provided By Council (2.0 MiB)
Annual Budget 2015-16 (1.7 MiB)
Annual Budget 2014 - 2015 (3.7 MiB)
Operational Plan
Details both recurring activities and the major initiatives to be undertaken over the next 12 months by all departments and teams across Council.
Operational Plan 2016-17 (1.9 MiB)
Operational Plan 2015-16 (2.1 MiB)
Operational Plan 2014 - 2015 (220.0 KiB)
Corporate Sustainability Strategy 2017 – 2020
Details Council’s commitment to the protection of the natural environment and the importance of integrating sustainable environmental practices across Council’s operations.
Arts Strategy 2017 – 2021
Provides a clear vision and direction for Council to facilitate action and meet the creative aspirations of the Shire.
Douglas Shire Council Arts Strategy (3.1 MiB)
Douglas RV Strategy 2017 -2021
The Douglas Recreational Vehicle (RV) Strategy has been developed by Council in order to provide a strategic and coordinated approach to managing and providing information services and facilities to meet the needs and requirements of the RV traveller market.
Douglas Recreational Vehicle (RV) Strategy 2017 - 2021 (604.6 KiB)
Economic Development Strategy 2017 – 2021
This four year Strategy has been designed to lay the foundations to achieve important medium – long term economic goals for our Shire. Council acknowledges the position of having an overarching strategic document which will help guide our region to a sustainable, innovative and prosperous future.
Douglas Shire Economic Development Strategy 2017-2021 (21.2 MiB)
Events Strategy 2015-2020
Provides Council with a framework to guide the Douglas region to increased community enrichment and economic prosperity through events.
Events Strategy 2015-2020 (498.8 KiB)
Illegal Dumping Strategy
Outlines the issues surrounding illegal dumping and Council’s approach to reducing its impact on the local environment.
Illegal Dumping Strategy 2016 (542.1 KiB)
Waste Reduction & Recycling Plan
Addresses all aspects of waste management in the Douglas Shire.
Waste Reduction And Recycling Plan 2016 19 (770.2 KiB)
Coconut Management Plan
Developed to define and document the goals and objectives of Council in managing coconuts effectively on council controlled lands.
Coconut Management Plan (7.7 MiB)
Local Disaster Management Plan – Douglas Shire Council Region
Provides an overview of the disaster management system in the Douglas Region, which is overseen by the Local Disaster Management Group.
Fraud & Corruption Control Plan
Provides direction and guidance to Council officers and stakeholders on the processes for prevention of fraud and corruption, detection of fraud and corruption and responding to fraud and corruption.
Fraud And Corruption Control Plan (272.5 KiB)
Drinking Water Quality Management Report
Documents the performance of Council’s drinking water service with respect to water quality and performance.
Drinking Water Quality Management Plan Report July 2014 - June 2015 (387.9 KiB)
Douglas Heritage Study
Identifies, assesses and documents places of post-contact cultural significance for the Douglas Shire.
Douglas Heritage Study (2.6 MiB)
Information Sheets
Information Sheet - Camping In The Douglas Shire (388.9 KiB)
Information Sheet - Avoiding Disputes About Trees, Fences & Buildings (367.4 KiB)
