Can’t find what you are looking for or need some clarification?

Call in to the Customer Service counter, or telephone Customer Service, on Mondays, Wednesdays or Fridays between 8.30am and 4pm and ask to speak to the Planner of the Day.

General enquiries can also be sent by email to enquiries@douglas.qld.gov.au.

For more detailed planning advice prior to lodging an application, please submit a Prelodgement Enquiry and include the property details, a full description of the proposal and a site plan.

Council officers endeavour to respond to Prelodgement Enquiries within 10 business days.