Douglas Shire Council is seeking a Business Support Officer to join the Environment and Planning Team.

Position Objectives

  • Provide broad based administrative and operational support services to the Environment and Planning Unit, including Resource Management, Local Laws, Planning, Environmental Health and Sustainability.
  • Assist with purchasing, reconciliation and processing of invoices, reporting, data management and maintenance of various spreadsheets and registers.
  • Contribute to maximising the functions of Environment and Planning Unit.
  • Establish best practice in administration and the provision of efficient and effective professional services.
  • Operate collaboratively with the Environment and Planning Unit as well as the Corporate and Communities Department.

About You

Our ideal candidate will have:

  • Suitable qualifications and/or demonstrated experience relevant to the position including administration experience.
  • Current Queensland driver’s licence.
  • Working knowledge of the Microsoft Office Suite.
  • Demonstrated experience in a customer service environment.
  • Experience in undertaking administrative activities, including recordkeeping.
  • Good oral and written communication skills.
  • Demonstrated ability to carry out delegated tasks to a high standard delivering timely and accurate outcomes.
  • Demonstrated ability to display integrity and discretion in dealing with confidential and sensitive matters.
  • Demonstrated ability to develop new procedures and/or review and amend existing procedures to improve efficiency and ensure accuracy of outcomes for role specific tasks and for other members of the team.
  • Ability to work with minimal supervision.
  • Ability to work under pressure, effectively managing multiple tasks.
  • Demonstrated ability to use initiative to resolve complex task providing timely and accurate responses.
  • Proven ability to build effective relationships with both internal and external customers.
  • Demonstrated enthusiasm and skills as an effective team player.
  • Sound interpersonal, communication and written skills.

Applications close: 5pm Friday 9 October 2026

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