Access FNQ
PO Box 1529, Mossman 4873
Phone: 0455 569 930 (RN/Coordinator)


Bella Magro
Local NDIS Service Provider
Phone: 0417 488 119


Blue Care
PO Box 749 / 27 Mill St, Mossman 4873
Phone: (07) 4098 1126


Carer Gateway – Wellways
If you provide unpaid care to a family member or friend, you can now access free support services via Carer Gateway. Services include support planning, counselling, peer support, financial packages and emergency respite.
Phone: 1800 422 737


Freewheeler Beach Wheelchair
Lifeguard Hut, Four Mile Beach, Port Douglas
Please see the life guards on Four Mile Beach to collect the Freewheeler Beach Wheelchair. There is no cost to hire the Freewheeler, but you will need to sign an indemnity form.
Submit feedback: As part of ongoing evaluation of the use of the Freewheeler and improving the shire’s accessibility, we welcome any feedback regarding its use during your booking. Please submit feedback by contacting Council.
Phone: 4099 9444.
Please see other important safety information on Beach and Foreshores.


Healthy Living Centre – Spinal Life Australia
The Spinal Life Healthy Living Centre is dedicated to supporting the health and wellbeing of people with spinal cord damage and other physical disabilities. Everything about the Centre has been built to be fully accessible for wheelchair and mobility device users, from the accommodation to the Active Gym, Café and Community Rooms.
2-4 Smith Street, North Cairns, QLD, 4870
Phone: 1300 774 625


Holistic Health FNQ – Disability Care
Shop 1C, 377 Mulgrave Road, Bungalow, Cairns 4870 Qld
Phone: 1800 956 793 or (07) 4253 4251


Lifestyle Support Connections – Mossman Support Services
Lifestyle Support Connections provides with personal care, daily living, mean preparation, shopping and appointment assistance, social engagement, transport and life skills development.
20 Mill St, Mossman
Phone: (07) 4098 2836 (option 2)


Mission Australia – NDIS Partner in the Community
Local Area Coordinator | Disability Support
Mt Demi Plaza, Shop 4, 53 Front St Mossman
Phone: 0436 624 083; or 1800 860 555


Out There Travel Care
If mobility challenges or health concerns have been stopping you travelling in Cairns and Port Douglas, then you may benefit from the support of a personal tour companion, respite or personal carer.
Tour Companions – one to one personal care for the entire day, simply choose your preferred tour or activity and contact Out There Travel Care to arrange your travel carer to support your needs for the day. Once you contact Out There Travel Care, they  will go through a medical questionnaire and match up your personal carer to ensure you have the day out that you would like to experience with confidence and care. Out There Travel Care provides professional care with a selection of certified carers and registered nurses.

Phone: 07 42556888


Pharaoh Care FNQ
Registered NDIS Provider that offers Support Coordination, Counselling and disability supports to help you get the best out of your NDIS plan and help you achieve your goals.
31 Front Street, Mossman 4873
Phone (07) 4031 1771


Spinal Injuries Association
Cairns Office, Unit 1, 325 – 327 Sheridan Street, North Cairns
Visit website for full list of services and USEFUL LINKS provided. At the Spinal Injuries Association, they believe in rebuilding lives, promoting independence and preventing injuries. As Queensland’s peak body for people with a spinal cord injury, and for people with the late effects of polio, they provide a range of high quality services that empower members and clients either in their homes, at the workplace or in the community.
Phone: 07 4755 1755
Freecall: 1800 024 422


Thrive FNQ
Registered NDIS Provider. Support Coordination and NDIS Plan Management.
11A Sheridan Street, Cairns
Phone: 07 4031 0877; or 0435 736 772


Wakai Waian Healing
Registered NDIS Provider. Psychologists – Social Workers – Counsellors – Therapy Assistants.
Freecall: 1800 732 850

Additional Services & Resources:

COVID-19 Disability Information Helpline – free, private and fact-checked

  • The Helpline provides information and referrals for people with disability who need help because of coronavirus (COVID-19).
  • The Helpline is available Monday to Friday 8 am to 8 pm (AEST)
  • Phone (free call): 1800 643 787
  • If you are deaf or have a hearing or speech impairment, you can also call the National Relay Service on 133 677

Douglas Community Directory from Mission Australia NDIS

  • Mission Australia NDIS created this resource to assist people with disability (whether NDIS participants or non-participants), their families/carers/support people to easily access information on a diverse range of services, supports and facilities and build their capacity for participation in economic, and social and community life.
  • Download the community service resource here

DPS Guide to Disability Support Queensland 2020 

  • The DPS Guide to Disability Support presents clear and comprehensive information about disability support options and navigating the National Disability Insurance Scheme (NDIS).
  • View the DPS Guide to Disability Support QLD