𝐖𝐚𝐭𝐞𝐫 𝐔𝐩𝐝𝐚𝐭𝐞: 𝐖𝐞𝐝𝐧𝐞𝐬𝐝𝐚𝐲 𝟏𝟑 𝐌𝐚𝐫𝐜𝐡 𝟐𝟎𝟐𝟒
Whyanbeel Water Treatment Plant received a CIP clean yesterday which has resulted in a successful rise of production.
Mossman Water Treatment Plant continues to see a good production rate.
The efforts from the community in water conservation has made a difference to consumption and reservoir levels, thank you.
Mossman’s planned water interruption to upgrade water infrastructure on the corner of Johnson Road was completed early this morning.
Due to valving issues more properties lost water than originally planned. Crews reacted quickly to see the upgrade was a success.
Water Update: Tuesday, 12 March 2024
Mossman and Whyanbeel Reservoirs continue to rise in levels, this is great news.
A water main break did occur at Whyanbeel yesterday afternoon causing an outage in the Whyanbeel network. Crews addressed the break and managed to have repairs complete within a few hours. Incredible work by the team.
Heavy rainfall is forecasted for the coming weekend, this is a reminder that weather can effect the treatment plants production levels and level 4 water restrictions remain in place.
UPDATE:
Monday, 11 March 2024
6.10pm
A burst main in the Whyanbeel scheme has been repaired.
Our water team is recharging line so your taps will be running again this evening.
We apologise for the inconvenience.
UPDATE:
Monday, 11 March 2024
Mossman and Whyanbeel Water Treatment Plants are both operating and reservoir levels are slowly rising.
A reminder that we remain on level 4 water restrictions.
Please continue to follow Level 4 water restrictions.
UPDATE:
𝐒𝐔𝐍𝐃𝐀𝐘 𝟏𝟎 𝐌𝐚𝐫𝐜𝐡
𝟗.𝟑𝟎𝐚𝐦
Both Mossman and Whyanbeel treatment plants have been offline, due to high levels of sediment in our catchments, but we anticipate both will resume operations later this morning.
Please continue to follow Level 4 water restrictions.
UPDATE: SATURDAY, 9 March 2024
07.00PM
Our treatment plants operated smoothly today with reservoir levels gradually building.
More updates to come tomorrow.
UPDATE: SATURDAY, 9 March 2024
09.30AM
Both Mossman and Whyanbeel treatment plants are producing water this morning.
There were interruptions overnight due to high levels of sediment in our water catchments.
There’s more heavy rainfall on its way so there may be further pauses to operations over the weekend.
Please continue to follow Level 4 Water restrictions.
UPDATE: FRIDAY, 8 March 2024
04.00PM
𝐖𝐀𝐓𝐄𝐑 𝐔𝐏𝐃𝐀𝐓𝐄
Water supplies are gradually increasing following the resumption of operations at the Whyanbeel treatment plant.
There may be further interruptions at the plant over the weekend due to heavy rainfall so please continue to follow Level 4 restrictions.
UPDATE: FRIDAY, 8 March 2024
09.30AM
𝐖𝐀𝐓𝐄𝐑 𝐔𝐏𝐃𝐀𝐓𝐄
The Whyanbeel and Mossman treatment plants are offline due to the heavy rainfall stirring up sediment in our catchments.
We expect both sites will resume production of treated water later this morning.
Please continue to follow Level 4 restrictions. We are in for a wet weekend so that may mean further interruptions to operations.
UPDATE: Wednesday, 7 March 2024
05.00PM
𝐖𝐀𝐓𝐄𝐑 𝐔𝐏𝐃𝐀𝐓𝐄 𝐅𝐎𝐑 𝐖𝐎𝐍𝐆𝐀, 𝐌𝐈𝐀𝐋𝐋𝐎, 𝐑𝐎𝐂𝐊𝐘 𝐏𝐎𝐈𝐍𝐓, 𝐖𝐇𝐘𝐀𝐍𝐁𝐄𝐄𝐋 𝐀𝐍𝐃 𝐒𝐔𝐑𝐑𝐎𝐔𝐍𝐃𝐈𝐍𝐆 𝐀𝐑𝐄𝐀𝐒
Water supplies continue to gradually rise, with production rates increasing following another clean of the Whyanbeel treatment plant’s filter cartridges.
Heavy rain is forecast over the coming days and that may mean further interruptions to operations. Help us maintain reservoir levels by following Level 4 restrictions.
UPDATE: Wednesday, 7 March 2024
10.00AM
𝐖𝐀𝐓𝐄𝐑 𝐔𝐏𝐃𝐀𝐓𝐄 𝐅𝐎𝐑 𝐖𝐎𝐍𝐆𝐀, 𝐌𝐈𝐀𝐋𝐋𝐎, 𝐑𝐎𝐂𝐊𝐘 𝐏𝐎𝐈𝐍𝐓, 𝐖𝐇𝐘𝐀𝐍𝐁𝐄𝐄𝐋 𝐀𝐍𝐃 𝐒𝐔𝐑𝐑𝐎𝐔𝐍𝐃𝐈𝐍𝐆 𝐀𝐑𝐄𝐀𝐒
The Whyanbeel Water Treatment Plant ran overnight, providing a slight increase to water supplies.
To raise production rates we’re cleaning the filtration cartridges again today, with the plant to resume operations this afternoon.
Please follow Level 4 restrictions. There’s still some heavy rain forecast, meaning we may continue to have interruptions to the plant over the coming days.
UPDATE: Wednesday, 6 March 2024
4.00PM
𝐖𝐀𝐓𝐄𝐑 𝐔𝐏𝐃𝐀𝐓𝐄 𝐅𝐎𝐑 𝐖𝐎𝐍𝐆𝐀, 𝐌𝐈𝐀𝐋𝐋𝐎, 𝐑𝐎𝐂𝐊𝐘 𝐏𝐎𝐈𝐍𝐓, 𝐖𝐇𝐘𝐀𝐍𝐁𝐄𝐄𝐋 𝐀𝐍𝐃 𝐒𝐔𝐑𝐑𝐎𝐔𝐍𝐃𝐈𝐍𝐆 𝐀𝐑𝐄𝐀𝐒
The Wyanbeel treatment plant has resumed water production following a clean of the plant’s filter cartridges.
If the plant runs overnight (weather permitting) we’ll see a gradual increase in reservoir levels.
We still need the community to follow Level 4 restrictions as forecast wet weather means we may continue to have interruptions to the plant over the coming days.
UPDATE: Wednesday, 6 March 2024
10.30AM
𝐖𝐀𝐓𝐄𝐑 𝐔𝐏𝐃𝐀𝐓𝐄 𝐅𝐎𝐑 𝐖𝐎𝐍𝐆𝐀, 𝐌𝐈𝐀𝐋𝐋𝐎, 𝐑𝐎𝐂𝐊𝐘 𝐏𝐎𝐈𝐍𝐓, 𝐖𝐇𝐘𝐀𝐍𝐁𝐄𝐄𝐋 𝐀𝐍𝐃 𝐒𝐔𝐑𝐑𝐎𝐔𝐍𝐃𝐈𝐍𝐆 𝐀𝐑𝐄𝐀𝐒
Please use water for drinking and hygiene purposes only.
High sediment levels in the catchment means the Whyanbeel Treatment Plant is currently not producing treated water.
The plant’s filter cartridges are being cleaned this morning, meaning the rate we can produce water will improve once operations are switched back on later today.
Forecast wet weather means we may continue to have interruptions to the plant over the next few days so please follow Level 4 restrictions.
Thank you for your water-saving efforts so far.
UPDATE: Wednesday, 6 March 2024
10.30AM
𝐖𝐀𝐓𝐄𝐑 𝐔𝐏𝐃𝐀𝐓𝐄 𝐅𝐎𝐑 𝐖𝐎𝐍𝐆𝐀, 𝐌𝐈𝐀𝐋𝐋𝐎, 𝐑𝐎𝐂𝐊𝐘 𝐏𝐎𝐈𝐍𝐓, 𝐖𝐇𝐘𝐀𝐍𝐁𝐄𝐄𝐋 𝐀𝐍𝐃 𝐒𝐔𝐑𝐑𝐎𝐔𝐍𝐃𝐈𝐍𝐆 𝐀𝐑𝐄𝐀𝐒
Please use water for drinking and hygiene purposes only.
High sediment levels in the catchment means the Whyanbeel Treatment Plant is currently not producing treated water.
The plant’s filter cartridges are being cleaned this morning, meaning the rate we can produce water will improve once operations are switched back on later today.
Forecast wet weather means we may continue to have interruptions to the plant over the next few days so please follow Level 4 restrictions.
Thank you for your water-saving efforts so far.
UPDATE: Tuesday, 5 March 2024
𝟗.𝟑𝟎𝐀𝐌
The Whyanbeel treatment plant operated without incident overnight and there’s been a gradual increase to reservoir levels.
However heavy rainfall is forecast for the rest of the week and that could trigger further disruptions to the treatment process (due to high levels of sediment clogging the system).
Please use water for drinking and hygiene purposes only – let’s build up our treated water supplies before the wet weather sets in!
UPDATE: Monday, 4 March 2024
Please use water for drinking and hygiene purposes only as water supplies are at a critical level.
High sediment levels in the water catchment have seen the Whyanbeel Water Treatment Plant close over the past few days.
The plant’s filtration cartridges underwent a clean today but with more than 100mm of rain forecast over the next five days (and possibly more in some areas) further disruptions to treated water production at Whyanbeel are likely.
Please be mindful of your water usage as per level 4 water restrictions. This includes not cleaning vehicles and boats or using water for cleaning of paved areas.
UPDATE: Friday, 1 March 2024
Mossman & Whyanbeel Water Treatment plants stopped producing last night due to heavy rainfall stirring up sediment at the intakes.
Both plants are back up and operating this morning with good production levels.
Port View Estate residents may still be experiencing low or no water, this is due to reservoir levels at the Rocky Point tank.
Water will be pumped to the reservoir to bring levels up later today.
UPDATE: 8:30am, February 29
Two leaks have been identified and repaired on the Whyanbeel network, one at Rocky Point and one at Miallo.
Some residents would have experienced a disruption to supply or not gained supply due to the leaks and repairs.
The heavy rainfall is disrupting production due to stirring up sediment and debris at the intake. Community members are asked to continue to conserve water.
Please report any suspected leaks on the water mains network to Council.
UPDATE: 5pm, February 28
Water continues to be pushed through the Whyanbeel network.
Some areas such as high locations may still be struggling to see a good supply. The hydrant at Rocky Point is now getting air and water coming through which is a good sign.
More water is being pushed towards Whyanbeel, as the supply was low.
A leak has been discovered at Miallo and is being repaired now.
If residents discover any further leaks please report them to council.
UPDATE: 4pm, February 27
Water is now being sent to all customers on the Whyanbeel scheme.
Crews are still searching for the leak.
Please report any leaks that may appear as water returns to the network so that repairs can commence.
Some customers will receive water sooner than others and pressure will vary until the full network is restored.
Disruptions may still occur depending on the location of the leak and to allow repair.
Please only use water for essential drinking and hygiene needs.
Showers and toilets remain available at the Mossman and Wonga caravan parks.
Council thanks you for your patience.
UPDATE: 10am, February 27
The Whyanbeel water treatment plant ran smoothly overnight and our water supplies are no longer critical.
We realise it has been a challenging few days but before we can restore water to your taps we need to identify the leaks that were draining supplies on Saturday.
Today our water crews are systematically working their way through the pipe network, turning valves on until breaks are identified and repairing them.
We’ll provide an update at 4pm.
+++
Supplies of drinking and non-potable water will be maintained at the Wonga Beach Rural Fire Brigade shed while the showers and toilets at the Wonga Beach Caravan Park and Mossman Swimming Pool are available to the public.
+++
Meanwhile our water team are also attending to a burst water main at the Killaloe Transfer Station.
UPDATE: 4pm, February 26
The Whyanbeel treatment plant’s production rate has increased significantly following a clean of its filtration system.
Council will begin feeding water into isolated parts of the network at a slow rate early tomorrow (Tuesday). This will enable us to identify any leaks.
Once a leak is identified and repaired, water will continue to flow through the network.
Further updates will be provided tomorrow morning as crews complete repairs.
++++
The showers and toilets at Wonga Beach Caravan Park have been connected to a non-potable water supply and will be available to the public between 6am and 8pm.
The showers and toilets at Mossman Pool will be available during 6am and 7pm.
UPDATE: 10am, February 26
Reservoir levels continue to build and the team is fixing/cleaning the treatment plant’s filtration system.
𝐂𝐨𝐮𝐧𝐜𝐢𝐥 𝐢𝐬 𝐞𝐱𝐩𝐞𝐜𝐭𝐢𝐧𝐠 𝐭𝐨 𝐬𝐭𝐚𝐫𝐭 𝐟𝐞𝐞𝐝𝐢𝐧𝐠 𝐰𝐚𝐭𝐞𝐫 𝐢𝐧𝐭𝐨 𝐭𝐡𝐞 𝐧𝐞𝐭𝐰𝐨𝐫𝐤 𝐥𝐚𝐭𝐞𝐫 𝐭𝐨𝐝𝐚𝐲.
However, this needs to be done slowly to avoid further leaks and while looking for existing network breaks.
The showers and toilets at Mossman Pool are available for use.
We understand this is a difficult time for the affected communities and Council is investigating options for additional treatment processes/fixing the current process, alternate water supplies and improvements to the water network.
UPDATE: 5pm, February 25
Wonga, Miallo, Whyanbeel, Rocky Point and surrounding areas will be without running water for 𝐀𝐓 𝐋𝐄𝐀𝐒𝐓 𝐀𝐍𝐎𝐓𝐇𝐄𝐑 𝟐𝟒 𝐇𝐎𝐔𝐑𝐒.
If the Whyanbeel treatment plant is able to run throughout the night, there’ll be enough water to clean the plant’s filters and test some valves at the Rocky Point reservoir.
When the filters are clean the plant’s production rate will double and when water is pushed through the lines again we’ll be able to identify the leak that was reducing supply levels.
Council will continue to supply provide drinking water and non-potable water.
UPDATE: 4pm, February 26
The Whyanbeel treatment plant’s production rate has increased significantly following a clean of its filtration system.
Council will begin feeding water into isolated parts of the network at a slow rate early tomorrow (Tuesday). This will enable us to identify any leaks.
Once a leak is identified and repaired, water will continue to flow through the network.
Further updates will be provided tomorrow morning as crews complete repairs.
++++
The showers and toilets at Wonga Beach Caravan Park have been connected to a non-potable water supply and will be available to the public between 6am and 8pm.
The showers and toilets at Mossman Pool will be available during 6am and 7pm.
UPDATE: 10am, February 26
Reservoir levels continue to build and the team is fixing/cleaning the treatment plant’s filtration system.
𝐂𝐨𝐮𝐧𝐜𝐢𝐥 𝐢𝐬 𝐞𝐱𝐩𝐞𝐜𝐭𝐢𝐧𝐠 𝐭𝐨 𝐬𝐭𝐚𝐫𝐭 𝐟𝐞𝐞𝐝𝐢𝐧𝐠 𝐰𝐚𝐭𝐞𝐫 𝐢𝐧𝐭𝐨 𝐭𝐡𝐞 𝐧𝐞𝐭𝐰𝐨𝐫𝐤 𝐥𝐚𝐭𝐞𝐫 𝐭𝐨𝐝𝐚𝐲.
However, this needs to be done slowly to avoid further leaks and while looking for existing network breaks.
The showers and toilets at Mossman Pool are available for use.
We understand this is a difficult time for the affected communities and Council is investigating options for additional treatment processes/fixing the current process, alternate water supplies and improvements to the water network.
UPDATE: 5pm, February 25
Wonga, Miallo, Whyanbeel, Rocky Point and surrounding areas will be without running water for 𝐀𝐓 𝐋𝐄𝐀𝐒𝐓 𝐀𝐍𝐎𝐓𝐇𝐄𝐑 𝟐𝟒 𝐇𝐎𝐔𝐑𝐒.
If the Whyanbeel treatment plant is able to run throughout the night, there’ll be enough water to clean the plant’s filters and test some valves at the Rocky Point reservoir.
When the filters are clean the plant’s production rate will double and when water is pushed through the lines again we’ll be able to identify the leak that was reducing supply levels.
Council will continue to supply provide drinking water and non-potable water.
UPDATE: 4pm, February 26
The Whyanbeel treatment plant’s production rate has increased significantly following a clean of its filtration system.
Council will begin feeding water into isolated parts of the network at a slow rate early tomorrow (Tuesday). This will enable us to identify any leaks.
Once a leak is identified and repaired, water will continue to flow through the network.
Further updates will be provided tomorrow morning as crews complete repairs.
++++
The showers and toilets at Wonga Beach Caravan Park have been connected to a non-potable water supply and will be available to the public between 6am and 8pm.
The showers and toilets at Mossman Pool will be available during 6am and 7pm.
UPDATE: 10am, February 26
Reservoir levels continue to build and the team is fixing/cleaning the treatment plant’s filtration system.
𝐂𝐨𝐮𝐧𝐜𝐢𝐥 𝐢𝐬 𝐞𝐱𝐩𝐞𝐜𝐭𝐢𝐧𝐠 𝐭𝐨 𝐬𝐭𝐚𝐫𝐭 𝐟𝐞𝐞𝐝𝐢𝐧𝐠 𝐰𝐚𝐭𝐞𝐫 𝐢𝐧𝐭𝐨 𝐭𝐡𝐞 𝐧𝐞𝐭𝐰𝐨𝐫𝐤 𝐥𝐚𝐭𝐞𝐫 𝐭𝐨𝐝𝐚𝐲.
However, this needs to be done slowly to avoid further leaks and while looking for existing network breaks.
The showers and toilets at Mossman Pool are available for use.
We understand this is a difficult time for the affected communities and Council is investigating options for additional treatment processes/fixing the current process, alternate water supplies and improvements to the water network.
UPDATE: 5pm, February 25
Wonga, Miallo, Whyanbeel, Rocky Point and surrounding areas will be without running water for 𝐀𝐓 𝐋𝐄𝐀𝐒𝐓 𝐀𝐍𝐎𝐓𝐇𝐄𝐑 𝟐𝟒 𝐇𝐎𝐔𝐑𝐒.
If the Whyanbeel treatment plant is able to run throughout the night, there’ll be enough water to clean the plant’s filters and test some valves at the Rocky Point reservoir.
When the filters are clean the plant’s production rate will double and when water is pushed through the lines again we’ll be able to identify the leak that was reducing supply levels.
Council will continue to supply provide drinking water and non-potable water.
UPDATE: 9am, February 25
The Whyanbeel reservoir continues to slowly fill.
A resupply of bottled water and non-potable water has been delivered to the Wonga Beach Rural Fire Brigade this morning.
Residents from Whyanbeel, Miallo, Rocky Point, Wonga Beach and surrounding areas can also fill containers from taps located in public areas in Cooya, Newell and Mossman.
Crews continue to search for a leak impacting reservoir levels.
Mossman and Port Douglas supply is not affected.
UPDATE: 5pm, February 24
The Whyanbeel reservoir is slowly filling but the 𝐰𝐚𝐭𝐞𝐫 𝐰𝐢𝐥𝐥 𝐫𝐞𝐦𝐚𝐢𝐧 𝐨𝐟𝐟 𝐮𝐧𝐭𝐢𝐥 𝐚𝐭 𝐥𝐞𝐚𝐬𝐭 𝐥𝐚𝐭𝐞 𝐭𝐨𝐦𝐨𝐫𝐫𝐨𝐰 (Sunday, February 25).
Drinking and non-potable water is available at the Wonga Beach Rural Fire Brigade.
Crews will continue to search for a leak impacting reservoir levels.
UPDATE: 8.30am, February 24
Wonga Beach, Miallo, Whyanbeel, Rocky Point and surrounding areas will be without running water today due to a leak in the system and a loss of reservoir levels.
Crews are working to identify the leak and the water will return once reservoir levels are restored.
Bottled and non potable water is available at the Rural Fire Shed, Oleander Drive, Wonga.
Residents are also encouraged to fill up their containers with drinking and non potable water at Mossman and Port Douglas.
UPDATE: 4pm, February 22
💧𝐖𝐇𝐘𝐀𝐍𝐁𝐄𝐄𝐋 𝐖𝐀𝐓𝐄𝐑 𝐒𝐔𝐏𝐏𝐋𝐈𝐄𝐒 𝐑𝐄𝐌𝐀𝐈𝐍 𝐂𝐑𝐈𝐓𝐈𝐂𝐀𝐋💧
Whyanbeel reservoir levels remain 𝐂𝐑𝐈𝐓𝐈𝐂𝐀𝐋 while the treatment plant continues to produce drinking water at a slow rate.
Your water-saving efforts have seen us break even today (consumption versus production) but PLEASE NOTE we need customers – residents and businesses – to keep usage to 𝐝𝐫𝐢𝐧𝐤𝐢𝐧𝐠 𝐚𝐧𝐝 𝐡𝐲𝐠𝐢𝐞𝐧𝐞 𝐩𝐮𝐫𝐩𝐨𝐬𝐞𝐬 𝐨𝐧𝐥𝐲. Rainfall in the catchment will stop water production and reservoir levels will decrease.
Avoid the use of washing machines, keep shower times to two minutes, and ensure all irrigation systems are off.
👀𝐒𝐔𝐏𝐏𝐋𝐘 𝐎𝐅 𝐖𝐀𝐓𝐄𝐑 𝐓𝐎 𝐑𝐄𝐒𝐈𝐃𝐄𝐍𝐓𝐒 𝐈𝐍 𝐖𝐇𝐘𝐀𝐍𝐁𝐄𝐄𝐋, 𝐌𝐈𝐀𝐋𝐋𝐎, 𝐑𝐎𝐂𝐊𝐘 𝐏𝐎𝐈𝐍𝐓 𝐀𝐍𝐃 𝐖𝐎𝐍𝐆𝐀 𝐁𝐄𝐀𝐂𝐇 𝐖𝐈𝐋𝐋 𝐁𝐄 𝐋𝐎𝐒𝐓 𝐈𝐅 𝐖𝐀𝐓𝐄𝐑 𝐔𝐒𝐀𝐆𝐄 𝐑𝐄𝐓𝐔𝐑𝐍𝐒 𝐓𝐎 𝐍𝐎𝐑𝐌𝐀𝐋 𝐋𝐄𝐕𝐄𝐋𝐒.👀
The picture on the left highlights how much sediment is clogging up the Whyanbeel Intake and slowing down the filtering process. Normally the water in this area is at least 1.5 metres deep.
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Meantime the burst water main adjacent to Lombardi Bridge, Whyanbeel has been fixed.
UPDATE: 4pm, February 22
💧𝐖𝐇𝐘𝐀𝐍𝐁𝐄𝐄𝐋 𝐖𝐀𝐓𝐄𝐑 𝐒𝐔𝐏𝐏𝐋𝐈𝐄𝐒 𝐑𝐄𝐌𝐀𝐈𝐍 𝐂𝐑𝐈𝐓𝐈𝐂𝐀𝐋💧
Whyanbeel reservoir levels remain 𝐂𝐑𝐈𝐓𝐈𝐂𝐀𝐋 while the treatment plant continues to produce drinking water at a slow rate.
Your water-saving efforts have seen us break even today (consumption versus production) but PLEASE NOTE we need customers – residents and businesses – to keep usage to 𝐝𝐫𝐢𝐧𝐤𝐢𝐧𝐠 𝐚𝐧𝐝 𝐡𝐲𝐠𝐢𝐞𝐧𝐞 𝐩𝐮𝐫𝐩𝐨𝐬𝐞𝐬 𝐨𝐧𝐥𝐲. Rainfall in the catchment will stop water production and reservoir levels will decrease.
Avoid the use of washing machines, keep shower times to two minutes, and ensure all irrigation systems are off.
👀𝐒𝐔𝐏𝐏𝐋𝐘 𝐎𝐅 𝐖𝐀𝐓𝐄𝐑 𝐓𝐎 𝐑𝐄𝐒𝐈𝐃𝐄𝐍𝐓𝐒 𝐈𝐍 𝐖𝐇𝐘𝐀𝐍𝐁𝐄𝐄𝐋, 𝐌𝐈𝐀𝐋𝐋𝐎, 𝐑𝐎𝐂𝐊𝐘 𝐏𝐎𝐈𝐍𝐓 𝐀𝐍𝐃 𝐖𝐎𝐍𝐆𝐀 𝐁𝐄𝐀𝐂𝐇 𝐖𝐈𝐋𝐋 𝐁𝐄 𝐋𝐎𝐒𝐓 𝐈𝐅 𝐖𝐀𝐓𝐄𝐑 𝐔𝐒𝐀𝐆𝐄 𝐑𝐄𝐓𝐔𝐑𝐍𝐒 𝐓𝐎 𝐍𝐎𝐑𝐌𝐀𝐋 𝐋𝐄𝐕𝐄𝐋𝐒.👀
The picture on the left highlights how much sediment is clogging up the Whyanbeel Intake and slowing down the filtering process. Normally the water in this area is at least 1.5 metres deep.
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Meantime the burst water main adjacent to Lombardi Bridge, Whyanbeel has been fixed.
UPDATE: 9.30AM, February 22
Whyanbeel reservoir levels remain critical and have dropped overnight.
Avoid the use of washing machines, keep shower times to two minutes and ensure all irrigation systems are off.
Consumption continues to exceed the treatment plants water production as the plant continues to be affected by sediment in the intake supply due to rainfall.
𝐒𝐔𝐏𝐏𝐋𝐘 𝐎𝐅 𝐖𝐀𝐓𝐄𝐑 𝐓𝐎 𝐑𝐄𝐒𝐈𝐃𝐄𝐍𝐓𝐒 𝐈𝐍 𝐖𝐇𝐘𝐀𝐍𝐁𝐄𝐄𝐋, 𝐌𝐈𝐀𝐋𝐋𝐎, 𝐑𝐎𝐂𝐊𝐘 𝐏𝐎𝐈𝐍𝐓 𝐀𝐍𝐃 𝐖𝐎𝐍𝐆𝐀 𝐁𝐄𝐀𝐂𝐇 𝐖𝐈𝐋𝐋 𝐁𝐄 𝐋𝐎𝐒𝐓 𝐈𝐅 𝐖𝐀𝐓𝐄𝐑 𝐔𝐒𝐄 𝐂𝐎𝐍𝐓𝐈𝐍𝐔𝐄𝐒 𝐓𝐎 𝐄𝐗𝐂𝐄𝐄𝐃 𝐒𝐔𝐏𝐏𝐋𝐘.
Thank you for your efforts in conserving water so far but we need all customers – residents and business – to keep usage to drinking and hygiene purposes only.
The next update will be 4pm today.
UPDATE: 11AM, February 21
The Whyanbeel reservoir is at a critical level.
The plant is producing drinking water but at slow rate due to high levels of sediment in the catchment.
Unless water usage is kept to a minimum, then supply to households in Whyanbeel, Miallo, Rocky Point and Wonga Beach could be lost.
Avoid the use of washing machines, keep shower times to two minutes, ensure all irrigation systems are off and limit water use to drinking and hygiene purposes.
These measures are essential to give the plant time to produce enough filtered water to restore adequate levels.
Make sure you have a supply of drinking water should the water supply be lost.
The next update will be midday tomorrow unless water supplies continue to fall.
