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                                                MEDIA RELEASE

Friday, 23rd December, 2023

Water supply is continuing to be restored to Port Douglas, Mossman and surrounding communities as crews work around the clock fixing and filling more than 200 kilometres of pipeline.

Residents and business operators have been faced with disruptions, or no supply, for the past week in the wake of Cyclone Jasper.

Locals in Mossman, Newell Beach and Cooya Beach are being urged to conserve water to allow as much supply as possible to be used to charge the full pipeline network.

Douglas Shire Council acting CEO, Scott Mason said it was imperative ALL residents use water for only the bare essentials as supply continues to come back on line.

“We appreciate everyone’s patience and know it’s a challenging time but it’s vital residents use water sparingly while we return to full capacity,” Mr Mason said.

Mayor Michael Kerr said public health was also a top priority.

“We are taking all precautions necessary to ensure the safety of residents and visitors. Taps and chlorine levels are being closely monitored, as is the filtration process to guarantee the long-term viability of the water supply,” Mayor Kerr said.

Public health officers are working with individuals and businesses advising them on how they can safely operate with reduced water supply. Some cafes are offering limited menus and using bottled water which is available at community centres while many larger businesses are yet to reopen.

Today, water industry operators from the Gold Coast will arrive at Douglas Shire to support exhausted crews who’ve worked tirelessly to fix burst mains including the main pipe feed at Crees Creek, north of the port Douglas roundabout on Port Douglas Road.

For regular updates please go to the Douglas Shire Council Dashboard and website or Facebook page.

Media contact: Tarren Woodhams

Douglas Shire Council Communications

0400 286 674


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