Douglas Shire Council is seeking a Technical Support Officer (for a maximum Term until January 2027) to join the Resource Management team. This role is to ensure the efficient reconciliation and processing of invoices, management of customer requests, reporting, data management various administrative tasks and maintenance of registers for Resource Management.
Responsibilities and duties include but are not limited to:
- Suitable qualifications relevant to the position including secretarial and administration work.
- General administration experience and proficient keyboard typing skills.
- Demonstrated proficiency or the ability to rapidly become proficient in the use of computer software including Microsoft Word, Outlook, Excel, Authority, InfoXpert, Customer Request Management System (CRM), GIS system.
- Solving problems of limited difficulty using knowledge, judgement and work organisational skills acquired through previous work experience.
- Ability to work with minimal supervision and apply time management practices to ensure required timeframes are adhered to.
- Demonstrated ability to follow instructions and a willingness to accept and perform delegated tasks.
- Demonstrated ability to display tact, integrity and discretion in dealing with confidential and sensitive matters.
- Have, or the ability to rapidly acquire an understanding of the Environment and Planning Department, particularly the Resource Management unit, and general Council policies.
- Attention to detail.
- Demonstrated commitment to being a team member that supports, motivates and participates in team discussions to achieve the section and corporate goals.
- Sound interpersonal, communication and written skills.
Department: Corporate and Communities
Applications close: 5pm Friday, 19 June 2026
