WATER UPDATE 8:15am 27/1/24
RESERVOIR LEVELS INCREASE BUT RESTRICTIONS REMAIN
WATER UPDATE 7:30am 26/1/24
WATER UPDATE 9am 28/1/24
Updates will continue.
WATER UPDATE 7:20am 25/1/24
WATER UPDATE – GOOD NEWS CONTINUES…
..and like you, we hope it stays that way.
There were no major issues overnight across our water supply network.
Reservoir levels are sitting at more than half full on average, and while production at the treatment plants is slow, it remains steady.
That said, the system is vulnerable and we urge residents to fill back up supplies and be ever mindful of the Level 4 water restrictions.
As you’ve probably seen from media coverage and our updates already, the Council is continuing to work on short, and long term solutions to ensure a more reliable and resilient network in the future.
Updates will continue.
WATER UPDATE 7:20am 25/1/24
WATER UPDATE – GOOD NEWS CONTINUES…
..and like you, we hope it stays that way.
There were no major issues overnight across our water supply network.
Reservoir levels are sitting at more than half full on average, and while production at the treatment plants is slow, it remains steady.
That said, the system is vulnerable and we urge residents to fill back up supplies and be ever mindful of the Level 4 water restrictions.
As you’ve probably seen from media coverage and our updates already, the Council is continuing to work on short, and long term solutions to ensure a more reliable and resilient network in the future.
Updates will continue.
WATER UPDATE 3pm 24/1/24
Again, we urge locals and visitors to play their part and respect the Level 4 water restrictions as the network is restored to its full working capacity.
A huge thanks to our water teams and to you for your patience.
WATER UPDATE 7:15am 24/1/24
Some good news on the water front to start your day.
There were no major weather threats or pipeline breakages overnight meaning the Mossman and Whyanbeel treatment plants are continuing to run smoothly.
All communities which have been dealing with little or no water supply should now be seeing water running into their taps.
Council crews are monitoring reservoir, turbidity and chlorine levels to ensure a safe and consistent supply.
Again, we urge locals and visitors to play their part and respect the Level 4 water restrictions as the network is restored to its full working capacity.
A huge thanks to our water teams and to you for your patience.
WATER UPDATE 12:30pm 23/1/24
Water supply is slowly returning to the Port Douglas network.
Please be aware not all residents and businesses will be seeing water coming through their taps yet, due to the network’s configuration, pipe sizes, valving and property elevation.
Updates will continue.
WATER UPDATE (8.30am 23/1/24)
Our hard-working water crews are grateful for a small win overnight after Mother Nature gave the Shire a reprieve from heavy rain.
This means water can continue to be pushed through the pipeline network from Whyanbeel this morning and the plan is to start doing the same to Port Douglas today.
Please be aware there are still hurdles to tackle before you’ll see water running from taps in affected communities, as chlorine levels and turbidity are monitored carefully.
This photo shows the mouth of the Daintree River which is usually running clear. The high level of silt and debris is what’s currently flowing through to our treatment plants.
We understand you’d like clearer timeframes, but please understand crews are doing their best to restore the supply to you as quickly as possible, and we’ll share updated timings as soon as we can.
Thank you for your help in identifying problems too. Overnight, a call from a local who spotted a broken pipe in the Whyanbeel catchment meant crews could move quickly to fix it.
Please keep an eye out for updates which will continue throughout this morning and be sure to pick up supplies of bottled water and non-potable water.
Thank you for your patience.
