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WATER UPDATE 8:15am 27/1/24

RESERVOIR LEVELS INCREASE BUT RESTRICTIONS REMAIN

Some of the shire’s reservoirs are nearing capacity after the water treatment plants ran consistently overnight.
Thanks again for respecting the Level 4 restrictions which remain in place.
If there are any further updates today, our Facebook page, disaster dashboard and website will be the best places to find the latest information.
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WATER UPDATE 7:30am 26/1/24

𝐋𝐄𝐕𝐄𝐋 πŸ’ 𝐖𝐀𝐓𝐄𝐑 π‘π„π’π“π‘πˆπ‚π“πˆπŽππ’ π‚πŽππ“πˆππ”π„ 𝐀𝐒 π’π”πππ‹π˜ π‘π„πŒπ€πˆππ’ π’π“π„π€πƒπ˜
We’ve been keeping a close eye on Tropical Cyclone Kirrily, as I’m sure many of you have too, and our thoughts are with everyone who lives in its path.
The heavy rainfall of late, which wreaked havoc with our water supply network, has eased over much of the Douglas Shire during the past couple of days.
Of course, this could change at any time and our water supply network remains vulnerable.
All water treatment plants were continuing to run consistently overnight, reservoir levels are above half on average, and there were no reports of pipeline breakages.
We appreciate locals and visitors being mindful of the Level 4 restrictions which are still in place to conserve water as much as possible.
We’ll continue to provide updates on the Council’s Facebook, disaster dashboard and website and urge everyone to keep a close eye on the Bureau of Meteorology forecasts.

WATER UPDATE 9am 28/1/24

No news is good news today regarding the Shire’s water supply which is continuing to flow steadily to communities.
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The Council’s crews have confirmed reservoir levels are stable and there have been no recent pipeline breakages or turbidity issues reported.
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Thank you again to everyone who is being mindful of the Level 4 restrictions and are conserving water where they can.
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Updates will continue if this current situation with regards to our water supply network changes at any time.

Updates will continue.

WATER UPDATE 7:20am 25/1/24

WATER UPDATE – GOOD NEWS CONTINUES…

..and like you, we hope it stays that way.

There were no major issues overnight across our water supply network.

Reservoir levels are sitting at more than half full on average, and while production at the treatment plants is slow, it remains steady.

That said, the system is vulnerable and we urge residents to fill back up supplies and be ever mindful of the Level 4 water restrictions.

 

As you’ve probably seen from media coverage and our updates already, the Council is continuing to work on short, and long term solutions to ensure a more reliable and resilient network in the future.

Updates will continue.

WATER UPDATE 7:20am 25/1/24

WATER UPDATE – GOOD NEWS CONTINUES…

..and like you, we hope it stays that way.

There were no major issues overnight across our water supply network.

Reservoir levels are sitting at more than half full on average, and while production at the treatment plants is slow, it remains steady.

That said, the system is vulnerable and we urge residents to fill back up supplies and be ever mindful of the Level 4 water restrictions.

 

As you’ve probably seen from media coverage and our updates already, the Council is continuing to work on short, and long term solutions to ensure a more reliable and resilient network in the future.

Updates will continue.

WATER UPDATE 3pm 24/1/24

π†πŽπŽπƒ 𝐍𝐄𝐖𝐒 π‚πŽππ“πˆππ”π„π’ 𝐎𝐍 𝐓𝐇𝐄 𝐖𝐀𝐓𝐄𝐑 π’π”πππ‹π˜ π…π‘πŽππ“ π…πŽπ‘ πƒπŽπ”π†π‹π€π’ π’π‡πˆπ‘π„
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Water continues to flow steadily into communities which have had little or no supply during the past week.
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Today, Mayor Michael Kerr showed local media aroundΒ the Mossman Water Treatment Plant’s filtering system which is critical to reducing turbidity in the water.
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The Mayor told the reporter that turbidity levels are still higher than they were before Cyclone Jasper 51 days ago.
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The network faces ongoing concerns due to the changing landscape caused by Jasper and the landslips that are dumping mud and debris into our water supply.
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Our latest advice is that some residents might be noticing milky water in their taps. There’s no need to be concerned – it’s caused by air in the water which will disappear after it’s poured into a container.
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Crews have been working on some issues in the pipes (including small breaks and air locks) and this may have reduced the flow to your home or business.
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If you become aware of any leaks or other water supply issues please call us on 4099 9444.

Again, we urge locals and visitors to play their part and respect the Level 4 water restrictions as the network is restored to its full working capacity.

A huge thanks to our water teams and to you for your patience.

WATER UPDATE 7:15am 24/1/24

Some good news on the water front to start your day.

There were no major weather threats or pipeline breakages overnight meaning the Mossman and Whyanbeel treatment plants are continuing to run smoothly.

All communities which have been dealing with little or no water supply should now be seeing water running into their taps.

Council crews are monitoring reservoir, turbidity and chlorine levels to ensure a safe and consistent supply.

Again, we urge locals and visitors to play their part and respect the Level 4 water restrictions as the network is restored to its full working capacity.

A huge thanks to our water teams and to you for your patience.

WATER UPDATE 12:30pm 23/1/24

Water supply is slowly returning to the Port Douglas network.

Please be aware not all residents and businesses will be seeing water coming through their taps yet, due to the network’s configuration, pipe sizes, valving and property elevation.

Updates will continue.

WATER UPDATE (8.30am 23/1/24)

Our hard-working water crews are grateful for a small win overnight after Mother Nature gave the Shire a reprieve from heavy rain.

This means water can continue to be pushed through the pipeline network from Whyanbeel this morning and the plan is to start doing the same to Port Douglas today.

Please be aware there are still hurdles to tackle before you’ll see water running from taps in affected communities, as chlorine levels and turbidity are monitored carefully.

This photo shows the mouth of the Daintree River which is usually running clear. The high level of silt and debris is what’s currently flowing through to our treatment plants.

We understand you’d like clearer timeframes, but please understand crews are doing their best to restore the supply to you as quickly as possible, and we’ll share updated timings as soon as we can.

Thank you for your help in identifying problems too. Overnight, a call from a local who spotted a broken pipe in the Whyanbeel catchment meant crews could move quickly to fix it.

Please keep an eye out for updates which will continue throughout this morning and be sure to pick up supplies of bottled water and non-potable water.

Thank you for your patience.

𝐖𝐀𝐓𝐄𝐑 𝐔𝐏𝐃𝐀𝐓𝐄 – Monday 22 January 2024, 3pm
Running water is gradually being restored to Wonga Beach, Rocky Point, Miallo, Bamboo and Whyanbeel residents this afternoon. However, the feed to the water network needs to be done carefully to avoid further water main breaks.
The amount of treated drinking water is building across the network to allow water availability in the Port Douglas area.
We appreciate this has been a difficult time for residents, visitors and businesses and we ask for your patience.
In the meantime, bottled water and non-potable water continues to be available at the Port Douglas Community Hall until 6pm and at Wonga Beach State School.
𝐖𝐀𝐓𝐄𝐑 𝐔𝐏𝐃𝐀𝐓𝐄 – Monday 22 January 2024Β  7.40
Reservoirs:
Mossman 15%
Port Douglas 12%
Craiglie 7%
Whyanbeel 26%
Whyanbeel Water Treatment Plant is producing at the moment.
We are aiming to have the reservoir at 35% before turning water on to Wonga, Rocky Point and Miallo.
The Mossman Water Treatment Plant was turned off overnight due to turbidity and we will try to turn the plant back on this morning.
There is no ETA for turning the water back on in Port Douglas but engineers will be on site today to find a temporary solution.
We appreciate this is a difficult time for everyone. We’ll be providing updates as soon as new information comes to hand.


 

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